There could be several reasons why you’re unable to trade with your demo account on the cTrader or Tradona platform:
Account Setup Issues: Ensure that your demo account has been properly set up. Sometimes, incomplete registration or incorrect account settings can prevent trading.
Platform Updates or Maintenance: The platform may be undergoing updates or maintenance, which could temporarily disable trading capabilities.
Expired Demo Account: Demo accounts are often set to expire after a certain period. Check if your demo account is still active and, if necessary, request a new one.
Network or Connectivity Problems: Ensure you have a stable internet connection. Connection issues can lead to problems accessing your account or executing trades.
Software or Device Incompatibility: Make sure you are using a compatible version of the cTrader/Tradona software and that your device meets the necessary system requirements.
Technical Glitches or Bugs: Occasionally, technical issues with the platform itself can prevent trading. Contact customer support to report any unresolvable technical problems.
Incorrect Login Credentials: Double-check that you are using the correct username and password for your demo account.
If you continue to encounter difficulties, reaching out to the platform’s customer support for specific guidance would be advisable.
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